Comparison of CRM Software


CRM (Customer Relationship Management) software used to be dominated by large enterprise software companies. Now we have lots of fantastic CRM software alternatives especially in the Software-as-a-Service scene.

The 800-pound gorilla is Salesforce – a more “complete” package, expensive and more likely to be used only by larger organizations. But there are great alternatives to Salesforce, one is SugarCRM. Then you have a number of other alternative approaches to CRM, ranging from Highrise, a super-simple CRM, to more recent startups such as

Feel free to collaborate with us in this project. Your contributions are very important. If you have any updates which you think could be beneficial to everyone, just let us know so we can edit the sheet.



You can proceed to the Google spreadsheet in this link:

Prepared By:

Rob Rawson is a co-founder of, a global recruitment platform where you can access very talented staff at affordable rates. They also have a technology called Time Doctor which is software to improve productivity and help keep track and know what your team is working on, even when working from home.

Rob resides in Sydney, Australia but can also be found in major cities around the globe, like Paris, Kiev or San Francisco.

Find Rob on Google Plus



  1. Scarlet says:

    I have been using Apptivo software for managing my customers. I want to know about this software comparison if is it possible. Thank you.

  2. Manash Chaudhuri says:

    Rob, you missed out on ConvergeHub on the list. Please check it out.

    Manash Chaudhuri
    Founder and CEO, ConvergeHub –

  3. small business crm software solution says:

    OTS Infotech, we offer CRM results that can work close by your present frameworks with the adaptability as the business creates to provide for you persevering quality. We outfit complete CRM results with obliged incorporation to legacy frameworks and diverse applications.
    crm software development

  4. Sally says:

    Hey Rob
    nice list…

    why would you leave off Nutshell CRM?
    they may be unknown in your circles but, they are on par with the best in your review.

  5. Imogen says:

    Rob, I like the spreadsheet you’ve laid out. But I recently started using PayPanther, and I think it’s worthy of being added to the list. They are a free cloud-based software that offers CRM, invoicing, time tracking, project management, etc. I find their UI to be highly intuitive and easy to use.

  6. Kashif Saeed says:

    Thanks for providing this information but there is a clud-based CRM offered by Banckle ( ) which is all in one solution for all your CRM needs. From sales pipeline, a contact database, email server to task manager, it covers all features. I would suggest you check it out.

    Signup FREE:

  7. Lars Helgeson says:


    Great start at your spreadsheet. You might want to look at, which does a pretty good job at comparing most of these companies.

    I also added a new column for integrated predictive analytics. To my knowledge, GreenRope’s Intelligent CRM is the only CRM on the market that does this out of the box.

    There are other features you may want to add, depending on your desire to make an all-inclusive spreadsheet of capabilities. I’d look at integrated marketing automation, opportunity tracking, demographic and activity based lead scoring, ticketing systems, and knowledge management.

    Hope that helps!
    Lars Helgeson
    GreenRope –

  8. Brad Hodson says:

    Hi Rob, thanks for putting this spreadsheet together! I’ve added another CRM to the list and filled in the blanks. I’ll be back as we add more features to our CRM + Project Management software and will update the listing.

    This is a great resource to have for anyone looking for the right CRM. Thanks again!

    Brad Hodson
    Director of Marketing
    JobNimbus –

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