Product Updates: Screen Capture Videos, Predicting Employee Behavior, and more

It's been a while since we gave you an update on  We've been busy building new features and improvements. Here's some of what's new:

User Groups

You're now able to group your users into, well, "Groups".

Once you've created a few groups on your Manage User Groups page, you'll have the option to select groups rather than users when choosing who you want included in reports.  Your user selection drop-down on each report will look something like this:

You can create as many groups as you want, and users can be a part of multiple groups at the same time.

We have more planned for the Groups feature.  If there are any changes or improvements you'd like to see, you can let us know by responding to this email.

Screen Capture Videos (AKA screenshots every second)

Are 3-minute screenshots of your employees' computers sometimes not sufficient?  Our customers sometimes have a need to see more closely what an employee is doing.  For these situations, we've built a feature that captures ongoing video recordings of your employees' monitors.

You can activate video recording for any user on your Manage Users page. Videos are taken at one frame per second.

Quit & Fire Predictions (beta)

We're super excited about predicting employee behavior using machine learning.  We've been developing machine learning algorithms to extract insights out of the work data of about 26,000 users.

So far, we've managed to predict who is likely to quit or be fired, based on analysis of the work patterns of users who have quit or been fired in the past.

If you haven't seen the Predictions Report yet in your account, here's how it looks currently:

AI Prediction Report


Expanding and improving our ability to predict employee behavior, and extracting further insights out of work data through machine learning are major areas of focus for us.

Keep in mind that this feature is still in beta.  We're constantly improving the algorithms and updating the reports accordingly.

Is there anything else that you'd like us to predict, or insights that you'd like us to provide through Machine Learning, please let us know.

New User Default Settings

This feature solves a usability issue.  Previously, after adding each new user to your account you'd have to manually adjust their settings to match what were often standard settings that you wanted to use across your company.

The "New User Default Settings" feature lets you choose the settings that will be automatically applied to new users, eliminating the need for manual edits afterwards.  You can find these settings on your Manage Users page (you'll find the link in the upper right corner).


2-Factor Authentication (for security)

2-Factor Authentication (2FA) is an optional security feature we've added, which allows you to require a code from your mobile phone in addition to your password to access your account:

2FA feature uses the Google Authenticator app which you'll need to install on your mobile device to use the feature.

Any user can activate 2FA for themselves on the new "Security" tab of their Edit Profile page.

A few other items

  • The silent desktop app now auto-updates when we release new versions. If you installed it after June 2017 then you're already using the latest version which includes auto-updates. If you installed it prior to that date, please first uninstall the previous version, and then update the latest version from your Download page. The latest version will always auto-update. If you need any help updating the app, please let us know.
  • Many other improvements & bug fixes

As always, we're always eager to hear your feedback.  If you have any, you can leave a comment below, or email us at Updates: Hours Tracked Report, and more

Since we launched the new 2 months ago, we've been busily making improvements. Here are a few of the most recent updates:

1 - New Report: Hours Tracked

The new Hours Tracked report shows who worked how much on which dates. The report is an expansion of the "Hours Tracked" widget in the upper left corner of your Team Dashboard. The report shows you:
  • How many on-computer hours your team as a whole tracked during any week or month
  • How many hours in total each person tracked during
  • Trends in hours tracked over time.
Here's how the new report looks: Hours Tracked Report

2 - Desktop App: New interface for "Tasks" feature

We've released a new interface for the desktop app to match the look & feel of the website. The app interface will automatically update when the workstation restarts, or you can manually load the new interface by right-clicking anywhere on the window and selecting "Reload": Desktop App Interface If you're not using the "Projects & Tasks" feature, then the desktop app won't have any windows-style interface at all so this update doesn't apply.

3 - Active Directory Compatibility

The silent desktop app is now compatible with Windows Server and  Active Directory. If you use Active Directory in your office, the silent app will automatically pull basic user data from Active Directory to make it easy to identify which user is which in your reports. That's it for this update. More coming soon...

About is time tracking and time analytics software for the workday. We'll show you exactly where time is spent in your business and give you the answers to questions like:

  • Which departments or employees are the most productive?
  • Which websites & applications are the biggest time-wasters?
  • How much time is spent on which projects & tasks?
  • Much more...

Get started with a free trial today.