Hiring a Virtual assistant in the Philippines


I’ve been working with a personal assistant in the Philippines now for several years, and she is amazing! But it’s easy to get it totally wrong and have the experience be a waste of time (or even a nightmare).

So if you are hiring a virtual assistant in the Philippines, here are some tips to make sure it works for you.

Virtual assistant tasks

How much does it cost?

A Philippines based virtual assistant costs on Staff.com usually around $4 per hour. This might seem very low by standards in your country, but the salary range is very different in the Philippines. Most staff are happy with the pay they are getting especially when they have some flexibility of work hours and the ability to work from home.

What can they do?

If you have a great assistant they can do a lot of stuff such as:

  • Booking travel
  • Making appointments
  • Answering emails (this is a difficult one as it’s a personal thing and easy to make mistakes)
  • Internet research
  • Calling companies to ask for quotes (for example if you are getting house renovations)
  • Getting links for your website to help you rank higher in the search engines

The best idea is if you can have some kind of “busy work” which could be ongoing linking work to promote your business for example. This way whenever there is down time they always have something to do.

Can I trust them?

You will need some time to trust someone properly, but mostly you are trusting this person with your credit card details. It’s not that big a deal as long as you check your statements regularly and mostly if they did steal some money, you may be able to get the money back from the credit card company. It’s worth the risk and most people are trustworthy.

How do I know if someone is a great assistant?

Start with their level of written and spoken English. If their English is great that is a good indicator of some of their other capabilities. Filipinos with a good command of the English language tend to be better educated and more professional in their work.

If you can provide a test for your applicants that is also a great way to evaluate. You can create a test of 3-5 questions that is very similar to the type of work they would do on the job. This will also test the person’s written English and their general problem solving ability.

The other important thing to look for is attitude and their reason for seeking this type of work. You want someone who is going to be consistent. Ultimately however it is hard to know how good someone is before working together.

On Staff.com some of the workers offer a “10 hour trial” where you can test their skills in 10 hours of work and see if they are ok. If they perform well in the first 10 hours then you can keep going and hire them for a full time or part-time virtual assistant position.

About the Author:

Rob Rawson is a co-founder of Staff.com, a global recruitment platform where you can access very talented staff at affordable rates. They also have a technology called Time Doctor which is software to improve productivity and help keep track and know what your team is working on, even when working from home.

Rob resides in Sydney, Australia but can also be found in major cities around the globe, like Paris, Kiev or San Francisco.

Find Rob on Google Plus



  1. Tony says:

    Great job on this blog. If you are really interested to have great virtual assistant to help you in your company or business, visit http://www.ivirtualtask.com. They will provide you high skilled virtual assistants for sure.

  2. Mariane says:

    Amazing tips, Rob. I am a virtual assistant and also from the Philippines. I am impressed with your list. I just want to add that trust is very much essential in any type of employee-employer relationship. If you are not trusting anyone that quickly, then you can produce some sort of a binding contract that he is liable to protect the confidentiality of his tasks and legal actions can be taken against him if he does otherwise. This will, hopefully, provide assurance to you.

  3. Jasmine says:

    Great article! Staff Support is a leading offshore staffing and remote workforce solutions company specializing in IT and Virtual Assistant outsourcing services to the Australian, US, UK and Canadian markets. I highly recommend them if anyone is interested in hiring a VA.


    Thanks for creating this great guide!

  4. Jasmine says:

    Great article Rob! Staff Support is a leading offshore staffing and remote workforce solutions company specializing in IT and Virtual Assistant outsourcing services to the Australian, US, UK and Canadian markets. I highly recommend them if anyone is interested in hiring a VA. http://www.staffsupport.ph

    Thanks for creating this great guide Rob!

  5. Ryan Down says:

    Virtual staff 4U will provide you with the best available staff to see your Website through from its conception to its completion.

  6. Cloudsecretary says:

    The only way to answer all of these questions is to conduct the interview yourself.

    Asking the right questions would reveal who’s in this just for ‘fun’ and who’s really serious in becoming your virtual assistant.

    Also, a quick social media check will help you greatly with gauging their personality.

    Good luck!

  7. Virtualify.co says:

    Great Article!, from our experience, a VA that’s fluent in English may it be oral and written is insufficient. The VA’s Approach to task and Good decision making also counts. Additional their experience and expertise should be taken in mind also. You can’t give VA a job that they have no experience and expect good result. You can always train a VA and you’ll notice if the VA is good when they learn quick.

    About Trust, It’s best to hire VA’s from a company like http://www.virtualify.co for the reason that you can make sure, your Private information in your company stays private.

    Tasks of a VA also depends on your instructions. If you gave your VA an unclear instruction there will be a chance that the task will fail. Misunderstanding will waste your time and money so make sure you have good communication with your VA.

  8. Harold Daniels says:

    Ideas Unlimited LLC is perfect for those who are looking for VA. Whether you’re a businessman or a blogger, or you just someone to assist you or do your task, they got the best people.

  9. bella says:

    Very nice article Rob!I Just want to share as well my insight in VA’s.
    I love my virtual assistants at vastaffer.com
    I use them for web research, posting on my blog, adding new products to my shopping cart, data entry, recruiting…. I couldn’t run my business without them!

  10. Maria Karen Zubiri says:

    To answer the question "How do I know if someone is a great assistant?"Base on my professional en devour as a professional freelancer I believe that hiring the person with 3E's is the best indication that the person would be great assistant.

    the 3E's that you should consider would be Education, Experience and Expertise.The person hired base on Education would contribute to organization because of fundamental if not basic background in the nature of work.The 2nd E would be the Experience, through times of being employee to several companies that person would have to have enough experience to tackle task for your work and contribute base on experience and understanding on a circumstantial event related to work .Lastly Expertise, If the person is placed to a position that hes good at then that person would definitely contribute to your organization.

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